Posts related to ‘Relationship management’

After more than 30 years in various loss adjusting and management roles in the UK and the international business, I had the good fortune to be appointed interim CEO of Sedgwick’s Asia operations. I’ve known since the age of 17 that I wanted to be a l…

Every 10 to 12 minutes. That’s how often we, on average, reach out to grab our smartphones each day. Whether we do so consciously or subconsciously, it equates to between 80 and 110 daily touches of our devices. Smartphones have transformed the way w…

Consolidation of hospitals and health systems may have hit an all-time high as health reform and market forces continue to drive mergers and acquisitions. It is important for healthcare organizations to address the cultures that exist in different …